Frequently Asked Questions
Everything you need to know about shopping with DAJA.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
DAJA offers a 30-day return policy for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I contact customer support?
Our customer service team is available via email at support@daja.com or through our live chat feature on the website during standard business hours, Monday through Friday.